Legal & Disclaimers

I. Overview

Brycen Floral is committed to transparency, accuracy, and compliance with applicable U.S. laws and regulations. This Legal page provides a centralized overview of our core policies and explains the rules that govern your use of our website and your interactions with our business.

Business Information:

  • Company Name: Brycen Floral

  • Address: 8 Brycen Ln, Newtown, PA 18940, United States

  • Email: support@brycenfloral.com

All policies listed below are accessible from the footer of our website and are available on both desktop and mobile devices.

II. Our Policies (Summary)

Below is a summary of each policy. For complete and binding terms, please review the full policy pages linked in the site footer. In the event of any inconsistency, the specific policy page controls.

A. Shipping Information

  • Region: Shipping to the 48 contiguous United States and Washington, D.C. (No shipping to Alaska, Hawaii, or P.O. Boxes).

  • Order Cut-off: 5:00 PM Eastern Standard Time (EST).

  • Handling Time: 1–3 business days (Monday–Friday).

  • Transit Time: 5–7 business days.

  • Shipping Cost: Calculated at checkout based on weight/location. Free Shipping on orders over $50.

  • Carriers: UPS, FedEx, USPS.

  • Tracking: Provided via email immediately after shipment.

B. Refund & Returns Policy

  • Return Window: Returns accepted within 30 days of delivery.

  • Condition: Items must be unused, in original packaging, and with tags attached.

  • Return Shipping Fee:

    • The customer pays for change-of-mind returns.

    • Brycen Floral pays if the item is damaged or defective upon arrival.

  • Restocking Fee: No restocking fees.

  • Refund Processing: Processed to the original payment method within 5–7 business days after inspection.

C. Payment Policy

  • Accepted Methods:

    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover).

    • Digital Wallets (PayPal, Apple Pay, Google Pay).

  • Security: Payments are processed by PCI-compliant third-party processors (Stripe/PayPal). We do not store full card numbers or CVV codes.

  • Taxes: A 6% sales tax is applied to orders shipped to Pennsylvania addresses. All totals (price + tax + shipping) are clearly shown before payment.

D. Product Disclaimers (Specific to Silk Flowers)

  • Flammability: Our faux florals are made of synthetic materials (fabric, plastic, wire). Please keep away from open flames, candles, and high heat sources.

  • Indoor Use: Intended for indoor use only unless otherwise specified. Direct sunlight may cause fading over time.

  • Handmade Variance: Slight variations in size or color may occur due to the handmade nature of our arrangements.

E. Terms of Service & Privacy

  • Terms: Governs your use of our website, establishing a binding agreement regarding prohibited activities, liability limitations, and intellectual property.

  • Privacy: We collect only necessary data (order details, contact info) to fulfill your purchase. We do not sell your personal data. We comply with applicable US privacy laws.

F. DMCA Policy

  • We respect intellectual property rights. If you believe your copyrighted work has been infringed upon on our site, please contact our support team to submit a DMCA notice.

III. Commitment to Transparency

We strive to present clear, accurate, and accessible information to ensure a trustworthy shopping experience and to avoid misrepresentation. If any conflict exists between this Legal overview and an individual policy page, the individual policy page governs for that specific topic.

IV. Contact Information

Brycen Floral

  • Address: 8 Brycen Ln, Newtown, PA 18940, United States

  • Email: support@brycenfloral.com

Customer Support Hours (EST):

  • Monday: 9:00 AM – 5:00 PM

  • Tuesday: 9:00 AM – 5:00 PM

  • Wednesday: 9:00 AM – 5:00 PM

  • Thursday: 9:00 AM – 5:00 PM

  • Friday: 9:00 AM – 5:00 PM

  • Saturday & Sunday: Closed

V. Policy Updates

We may update our legal policies from time to time to reflect changes in business practices or legal requirements. Updates take effect when posted, and the “Effective Date” at the top of this page will be revised accordingly.