Have a question about our lifelike artificial arrangements? Need assistance tracking your order, or looking for specific floral styling advice? We are here to help!

At Brycen Floral, providing exceptional customer service is our top priority. Please feel free to reach out to us using any of the contact methods below, or simply fill out the contact form at the bottom of this page. Our dedicated support team will get back to you within 24 business hours.

Get In Touch

• Customer Support Email: support@brycenfloral.com

• Business Address: 8 Brycen Ln, Newtown, PA 18940, United States

• Operating Hours: Monday – Friday | 9:00 AM – 5:00 PM (EST) (excluding national holidays)

Frequently Asked Questions

• When will my order ship? Orders typically take 1 - 2 business days to process and handle before shipment. Once dispatched, standard shipping to US destinations takes 5 - 7 business days.

• Can I return my items? Yes, we offer a 30-day return window for unused and undamaged products in their original packaging. Please review our full Refund Policy for detailed instructions.

• How do I track my package? As soon as your order leaves our facility, an automated email containing your tracking number will be sent to you.

If your inquiry is regarding an existing order, please remember to include your Order Number (e.g., #BF1001) in your message so we can assist you more quickly.

Thank you for choosing Brycen Floral!